24/7 Proxmox Support by Certified Experts
Proxmox Support: Always On, Always Reliable
Expert 24/7 support around the clock for your Proxmox Virtual Environment and Proxmox Backup Server, delivered by croit’s engineering team.
24/7 Proxmox Support from a Proxmox Gold Partner
As an official Proxmox Gold Partner, croit works closely with Proxmox technologies on a daily basis, supporting production environments across a wide range of use cases. This partnership reflects proven expertise, deep platform understanding, and a long-term commitment to operating Proxmox VE reliably in critical infrastructures, available to our customers 24/7.
Benefits?
Continuous Coverage: Day and Night
Your infrastructure never sleeps and neither do we. Our global support team monitors and assists customers 24 hours a day, every day of the year.
Direct Access to Experts
All support is delivered by croit’s senior Proxmox and Ceph specialists, no outsourcing, no first-level gatekeeping. You talk to engineers who build and operate Proxmox at scale.
Fast Response Times
We respond within minutes for critical incidents. Our engineers diagnose and resolve issues efficiently to minimize downtime and data loss.
Global Remote Support
Headquartered in Germany; subsidiary in Texas (USA); serving customers worldwide.
How It Works
1. Incident Detection
You identify or detect an issue in your Proxmox environment.
2. Open a Ticket
Submit a support request through croit’s Service Desk.
3. Fast Response
Our engineers contact you to analyze and address the issue.
4. Resolution
We stay engaged until normal operations are restored.
Why Choose croit
croit is one of the most experienced providers of managed and supported Ceph and Proxmox infrastructures worldwide. Our engineers have built, operated, and optimized hundreds of Proxmox clusters across industries, from research institutions to enterprise data centers. With croit, you get more than just support, you get a long-term technology partner committed to your uptime and success.
