24/7 Ceph Support. Guaranteed Response Times.
Predictable Response SLA
Critical issues answered fast, every time.
24/7 Ceph Expertise
Support delivered worldwide by engineers who know Ceph deeply.
Right Support Tier for You
From reactive problem resolution to fully managed operations.
Capacity-based Pricing
Simple, scalable subscription cost you can forecast.
24/7 Ceph Support from a Ceph Foundation Founding Member
As a Founding Member of the Ceph Foundation, croit has been involved in Ceph from its early days, contributing to its ecosystem and evolution. This close connection ensures our customers benefit from in-depth expertise, upstream knowledge, and best-practice support around the clock.
Starts at $500/month for 100 TB
Price per raw TB decreases at scale
Example: 10 PB support ~ $70,152 annually
Pricing that scales with your Ceph, not your incidents
Choose the Ceph support that fits your operation
Basic Support
24×7 coverage, SLA, fixed tickets.
- 48 tickets/yr
- 4h response times (urgent tickets, 8h response times otherwise)
Premium Support
Faster SLAs, unlimited tickets.
- Everything in Basic
- 1h response times (urgent tickets, 4h response times otherwise
- Unlimited tickets
Proactive Support
Premium SLA + monitoring & remediation via VPN.
- Everything in Premium
- Monitoring via VPN
- Fixes via VPN
Managed Ceph
Full operations delivered remotely via VPN.
- Everything in Proactive
- Design
- Provisioning via VPN
- Upgrading via VPN
- Optimization via VPN
How it works
1 - Tell us your cluster size
2 - Choose a support tier
3 - Onboarding and SLA setup
4 - We support you around the clock
"For Ceph support, croit offers unbeatable value and their around-the-clock team has been exceptional."
Brad Triem,
Trinsic Technologies, Inc.
